ROR Studioz Privacy Policy and CCPA Policy

Effective Date: April 17, 2023

I. Introduction

This Privacy Notice explains how ROR Studioz, Inc., and each of its subsidiaries (details of which are available by clicking here), (together “ROR Studioz” or “we”) collects, uses, protects and shares personal information. As used in this Privacy Notice, “you” refers to an individual who is a user of ROR Studioz products or services including a Host or Guest, actual or prospective supplier, contractor or employee and/or member of the public who engages with us. Where you use our services, or your personal data is processed in connection with such services, and we control the purpose for which such personal data is processed, ROR Studioz will be the data controller of such information. From time to time, there may be more than one data controller of your information within our group where you have engaged different parts of our broader organisation to provide different or jointly delivered services.

This Privacy Notice applies:

  • to your use of any of our services where we are performing a data controller function;

  • where you apply to us for a job or work placement;

  • to your supply of services to us where this involves any personal data; and/or

  • to any personal information collected from third parties where we are the controller of such information.

This Privacy Notice additionally applies to our website and online services and any other website, mobile app or other online service created or hosted by us from time to time on which this Privacy Notice appears (together, our “online services”) through which we may collect certain details if, for example, you want to subscribe to any publications or newsletters that we may periodically issue. Please note that our online services make use of cookies and similar technologies, as described in more detail in our Cookies Policy. This Privacy Notice does not apply to, and ROR Studioz is not responsible for, any third-party websites which may be accessible through links from this website (please see Online services – Links to third party sites, services and content below for more information). Please note, our Services are not intended for children under the age of majority in your jurisdiction of residence. If you are under the age of majority in your jurisdiction of residence, do not use or provide any personal information on or through the Services or about yourself to us. If you believe that we might have personal information from or about a child under the age of majority, please contact us.

II. Collection of User Information

“Personal data, Personal Information and, if the context requires, information” is any information that can be used to identify you or that we can link to you. We collect and process your personal information in order to provide you with an optimal experience possible when you interact with us. The following table describes the type of information we collect, the source of that information, our purposes for using the information, and the third parties with whom we may share the information.

Classification of Data

Categories of Data

Source of Collection

User Data: Data we collect about the individuals who use our services. We associate this data with a unique ID (Host ID or Guest ID) depending on the type of user.

Name, email address, zip code, phone number (including country code), city, government ID, title, affiliated organizations such as professional or employment-related information, uploaded photos, social media handles, website URL’s affiliated with the user, communications to and from users (including email and chat feature communications), identity verification information, which may include Social Security Numbers (SSNs) , or Social Insurance Numbers (SINs).

Provided by you (Users) and third parties.

Identity verification information: Information collected that can help us verify that users are who they claim to be.

We use Stripe for identity document verification. Stripe collects identity document images, facial images, ID numbers and addresses as well as information about the devices that connect to its services. Stripe shares this information with us and also uses this information to operate and improve the services it provides, including for fraud detection. You may also choose to allow Stripe to use your data to improve Stripe’s biometric verification technology. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy. If you object to the use of Stripe for biometric verification, you may contact us to discuss alternative means to verify your identity.

Provided by you (Users) and third parties.

Device and Location Data: Data we collect about the device you are using

Internet and associated network information, browser type, device type, method of sign-on, device ID information, IP address.

Devices.

Platform Activity Data: Information we collect about how you interact with the ROR Studioz Platform

Access date/time, pages viewed, searches made, messages sent, inquiries made, requests made, bookings made, reviews written, boards created, analytics data, error logs.

Users and devices.

Cookies and Similar Data: ROR Studioz website uses cookies, pixels, and other technologies to make the website work properly and to provide the most relevant services to our site visitors.

Cookies send information back to the originating website on each subsequent visit, or to another website that recognizes that cookie, to develop a record of the user’s online activity.

ROR Studioz and third parties.

Information about Spaces: Information associated with the spaces listed on our service, which may be associated with a particular individual but typically is associated with a business. We assign a Space ID to unique spaces as well as a Listing ID to unique listings.

Address (street address, city, state, province, zip, postal code, country, metropolitan area), latitude and longitude of space, time zone, venue capacity, onsite contact information, space entry instructions, Wi-Fi access instructions.

Users and third parties.

Booking Information: Information related to a particular Booking. We assign Booking IDs to each unique Booking.

Start/End date, start/end time, Booking details (services descriptions, event description, attendee count, prices, taxes, fees), communications regarding Booking.

Users.

Vendor Information: Information we collect about vendors who provide services via our Services.

Vendor email, services description, locations, contact information, website, survey responses, vendor questionnaire responses.

Vendors.

Survey/Feedback Information: We collect information when you fill out a form, provide feedback, or otherwise communicate with us.

Survey question responses, feedback, email correspondence.

Users.

Contract Information: We collect information related to the agreements signed between users.

Contracts signed, signatures (including electronic signatures), affiliate information, contract terms and other information.

Users, vendors, and third parties.

Sensory Information: Audio data, such as a recording of your voice when you contact us via Support

Your voice, recordings of support phone calls, calls connecting you with other users

Users

Payment Data: We collect information about the means by which you submit or receive payment through our platform

Credit card information, bank account information.

Users and third parties.

Other Data: We collect additional information from individuals depending on how they use our Services.

Calendar information (if access is provided), Space Wi-Fi information, miscellaneous communication information, information related to Events, Bookings, Spaces, or Users (including guest lists, diet restrictions, physical restrictions, or other information).

Users, vendors and third parties.

User Interaction/Dispute Resolution: We collect information related to the interactions between our users and other users or third parties. Sometimes this is to facilitate communications between individuals, to resolve disputes, or for other business purposes compatible with the reason for collection.

Information provided in relation to our business purposes.

Users, vendors, and third parties.

Background Check Information: We may conduct background checks on various individuals as part of our efforts to ensure the safety and security of users on the site.

Information related to background checks.

Background check service providers.

Background Check Information: We may conduct background checks on various individuals as part of our efforts to ensure the safety and security of users on the site.

Information related to background checks.

Background check service providers.

III. Legal Basis For Usage of Personal Data

Where we intend to use your personal data, we rely on the following legal grounds:

Performance of a contract: We may need to collect and use your personal data to enter into a contract with you or to perform a contract that you have with us. For example, this could be any form of commercial contract to which we are both a party, or if you are going to work for us, an employment contract or if you are a Host and you make Spaces available on the Platform or where you are a Guest and you make a booking on the Platform, and where we respond to your requests and provide you with services in accordance with our ROR Studioz Services Agreement (“PSA”) or other applicable terms of business agreed with you or with your employing organization.

Legitimate interests: Where we consider use of your information as being (a) non-detrimental to you, (b) within your reasonable expectations, and (c) necessary for our own, or a third party’s legitimate purpose, we may use your personal data, which may include:

  • for our own direct marketing or continued communication, subject to your express consent if required in your country of residence;

  • the prevention of fraud; our own internal administrative purposes; personalisation of the service(s) we provide to you;

  • ensuring network and information security, including preventing unauthorised access to electronic communications networks and stopping damage to computer and electronic communication systems; and/or

  • reporting possible criminal acts or threats to public security to a competent authority.

Compliance with a legal obligation: We may be required to process your information due to legal requirements, including employment laws, tax laws and other regulatory provisions applicable to ROR Studioz.

Consent: You may be asked to provide your consent in connection with certain services that we offer, for example in respect of any processing of your personal data for our marketing purposes where you or your employing organization is not a client of ROR Studioz, or in respect of certain special categories of personal data such as your health or racial background for which we are legally obliged to gain your consent due to the sensitive nature of such information and the circumstances in which it is gathered or transferred. Where we are reliant upon your consent, you may withdraw this at any time by contacting us, however please note that we will no longer be able to provide you with the products or services that rely on having your consent.

IV. Our Operational and Commercial Purposes

Depending upon the circumstances in which we gather your personal data, we may use your information to provide you with services and information, or for any of the following purposes:

  • to provide you with ROR Studioz services that you or your employing organization request;

  • accepting, coordinating, managing, and processing Listings and Bookings;

  • facilitating purchase transactions for goods and services;

  • providing top-level customer support, accommodations, and personalized services and amenities;

  • to respond to your enquiries and maintain and develop our relationship with you;

  • engaging in quality control in order to improve our offerings to you;

  • facilitating communications between parties;

  • to engage in content based or interest-based advertising,

  • to provide you on an ongoing basis with information and services, including relevant marketing communications related to ROR Studioz, and other

  • information or materials, that you request from us or which we feel may interest you where you have indicated that you would like to receive these from us;

  • to evaluate, recruit, and hire personnel;

  • ensuring the safety and security of our users, our staff, and all other persons visiting our platform or the properties listed on it, including verifying your identity;

  • to prevent, detect, and investigate fraud, cyber incidents, or other illegal activity; communicating with you and others in relation to your use of our services, including providing legal updates;

  • administering our record-keeping for legal, tax, and operational purposes;

  • exploring new and unique ways to provide products and services; and

  • doing our best to fulfill your requests.