REFUND POLICY

Refund Policy:

At ROR Studioz, we strive to ensure your satisfaction with our services. However, refunds are subject to specific conditions. For cancellations made 24 hours or more before the scheduled booking, a full refund will be issued. Cancellations made less than 24 hours before the scheduled booking will not be eligible for a refund. Instead, customers have the option to reschedule their booking for another available time slot.

Deposit Policy:

All bookings require a non-refundable deposit to secure the reservation. This deposit serves as a commitment fee and guarantees the availability of our services for the specified date and time. Please note that deposits are non-refundable, and failure to adhere to the cancellation policy may result in forfeiture of the deposit amount.

Cancellation Policy:

Customers may cancel their booking up to 24 hours before the scheduled time without incurring any charges. Cancellations made less than 24 hours before the scheduled booking will result in forfeiture of the deposit amount. However, customers have the option to reschedule their booking for another available time slot within the designated timeframe.

No-Money Back:

We stand behind the quality of our services at ROR Studioz. While we do not offer money-back guarantees, we provide customers with the flexibility to reschedule their bookings if necessary. If you are unsatisfied with your experience, please contact us, and we will do our best to accommodate your needs and ensure a positive outcome.

No Show, No Call Policy:

Failure to show up for a scheduled booking without prior notice will result in forfeiture of the payment made. If a customer fails to attend a scheduled session and does not provide notification within three days following the missed appointment, the payment will be forfeited, and the booking will be considered null and void.